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Customer support, lead research and SEO

Extra capacity for
customer support
and digital growth.

QUBIX DIGITAL helps with customer calls, prospect research and search visibility. We agree on the work with you and fit the service around your team.

  • Flexible team setup
  • Quality checks
  • Clear reporting
Support built around your businessQUBIX services
SupportCustomer operations
ResearchProspect research
SEOSearch visibility
PlanSet upDeliverReview
What you can expect
  • Scope agreed before launch
  • Named point of contact
  • Regular progress updates
  • Flexible service setup

Core services

Need extra hands? Start with one service.

Choose the area that is slowing your team down. We can take on one service or build a combined setup around it.

Customer operations

BPO and Call Center Services

Use trained teams for customer calls, sales follow up, appointment booking and back office work.

  • Inbound customer support
  • Outbound sales
  • Appointment booking
  • Telemarketing
  • Customer retention
  • Back office support
Explore service

Prospect research

Lead Generation

Receive prospect data based on the market and contact criteria you approve.

  • B2B lead generation
  • B2C lead generation
  • Prospect research
  • Data checks
  • List building
  • Appointment leads
Explore service

Search visibility

SEO Services

Improve site health, priority pages and local visibility through a clear SEO plan.

  • Technical SEO
  • Local SEO
  • On page SEO
  • Keyword research
  • Competitor research
  • Link building
  • Content planning
Explore service

Why QUBIX DIGITAL

A straightforward way to work together.

We agree on what needs to be done, who owns each part and how progress will be reviewed.

People

Team matched to the work

Roles are selected for your service, working hours and required capacity.

Capacity

Flexible support

Adjust the team or workload when your needs change.

Review

Quality checks

Work is checked against the process agreed at the start.

Reporting

Useful updates

Reports cover completed work, current issues and next actions.

Contact

Direct communication

You know who to contact when a decision or change is needed.

Focus

Work tied to the brief

The team stays focused on the outcome agreed with you.

Support options

Dedicated agentsOutbound callsCustomer supportAppointment bookingCampaign supportBack office tasks

Responsibilities and reporting are agreed before the work begins.

Customer operations

Add trained support where your team needs it.

Use QUBIX DIGITAL as an extension of your team. We can handle customer enquiries, outbound calls, appointment booking and agreed back office tasks.

Discuss your BPO needs

Lead generation

Prospect data based on your brief.

Tell us which companies or customers you need to reach. We research the agreed fields and check the data before delivery.

  1. BriefSet the brief
  2. ResearchFind prospects
  3. ChecksCheck details
  4. FitConfirm fit
  5. HandoverPrepare delivery

SEO services

SEO work focused on the pages that matter.

We review the site and prioritize the issues that affect your services, products or locations.

Discuss your SEO priorities
Site healthTechnical issues
Search demandRelevant queries
Priority pagesUseful content
Local visibilityLocation signals

Work is prioritized after an initial review.

How we work

Here is how a project gets started.

First we agree on the work. Then we prepare the team, begin delivery and review progress with you.

  1. BriefUnderstand the work

    We learn how your business works and what needs support.

  2. ScopeAgree the plan

    You approve the responsibilities, schedule and review process.

  3. SetupPrepare delivery

    We arrange the people, tools and workflow needed for the work.

  4. DeliveryStart the work

    The team begins against the agreed scope and schedule.

  5. ReviewReview and adjust

    We share progress and make practical changes when needed.

Start a conversation

Have a project in mind?

Send us the basics. We will review them and get back to you with a clear recommendation.